Services

Rotajet provides a complete service and spare parts program with comprehensive Preventative Maintenance and Service Contracts covering both existing and new machines.

Bronze

A Rotajet engineer will visit site on a yearly basis and carry out a full inspection to check all serviceable machine settings. The engineers visit will be booked by our after sales team 1 month prior to the due date. To ensure minimal downtime these visits can be scheduled around your businesses needs. At this stage an initial 5 minute assessment of the machine will be carried out. We will  establish the current condition of the machinery, the cleaning parameters and highlight any additional work required.

A site service report will be completed following the engineers visit. This will include, all work carried out on the machine, all machine parameters, all electrical motor parameters, comparisons with initial inspection records as well as a breakdown of all components used  during the site visit. To ensure uninterrupted operation over the next 12 months, guidance will also be provided for any required maintenance work.

integrated plastic recycling line
operation of a plastic recycling plant

Silver

A Rotajet engineer will visit site on a 6 monthly basis or after 1000 running hours. During their visit they will carry out a full inspection as well as checking all serviceable machine settings. The engineers visit will be automatically booked by our after sales team, following a 3 month review. During an initial assessment the condition of the machine and cleaning parameters will be assessed. A machine report will be kept and updated by Rotajet following each review. This report will be available to the customer at any time.

A site service report will be completed which includes following an engineers visit. This report will include all work carried out on the machine, all machine and motor parameters as well as comparisons to initial inspection records. Also included in the report will be a complete breakdown of all components used within the site visit. The report will also give advice on any further work required, which is to be discussed during the 3 monthly reviews.

Gold

A Rotajet engineer will visit site on a 3 monthly basis or after 1000 running hours and carry out a full inspection. During this inspection all serviceable machine settings will be checked. The visits will automatically booked by our after sales team on a 3 monthly basis or after 1000 hours. We will remotely assess the total running time of the machine. The remote monitoring can also help the after sales team review the running parameters of the machine. The customer will be advised on any potential problem with the machinery or potential developments. This helps our customer operate the machine more efficiently. A machine report will be kept updated by Rotajet following each monthly review; this report will be available to the customer at any time.

Following the site visit by the Rotajet engineer a site service report will be completed. This report will include all work carried out on the machine, all machine and motor parameters as well as a comparisons to initial inspection records. Also detailed will be a breakdown of all components used within the site visit. The report will also give advice on any further work required.

New storage vessel for plastic recycling